Press and hold the power button on your Surface for 30 seconds and then release it.Now, if it has the black screen of death, here’s what you should do about it: If the screen is just frozen on a certain screen, you can simply press and hold down the power key for more than 15 seconds and your Pro would turn itself off and boot back up. Here are the practical ways you could do if your Microsoft Surface Pro won’t turn on and has the black screen of death… First solution: Forced Restartįirst off, you only have to use this solution if your Surface Pro has a black screen and won’t respond or turn on. So, continue reading as this article may be able to help you somehow. We will tackle this problem here in this post and I will share with you the solution that we know could fix this issue. The problem leaves the device with a blank and unresponsive display and most of the time you cannot make it to turn on or boot up.
Needless to say, the device is pretty stable having Microsoft behind it.Īmong the most commonly reported minor issues with this device is the black screen of death, which is also very common across all mobile platforms. And unlike its competitors, there were a few reported issues and ones that were encountered by owners were actually minor ones.
While the Microsoft Surface Pro hasn’t made an impact like Apple’s iPads, it’s still one of the best devices you could get out there for the purpose of mobile computing. Release both buttons and turn on the Surface as usual. If you have a Microsoft Surface Pro not turning on or has a black screen of death, try to press and hold Volume Up (on the left side) and the Power button at the same time for at least 15 seconds.
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